Agreement to Terms
By accessing our website or engaging our graphic design services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using our services. The materials and services provided through this website are protected by applicable copyright and trademark laws.
Service Description and Scope
We provide professional graphic design services including logo design, brand identity development, marketing materials creation, print design, and digital graphics production. Our services are customized based on individual client requirements and project specifications. Service delivery timelines, project scope, and specific deliverables are outlined in separate project agreements or proposals provided for each engagement.
Client Responsibilities and Obligations
Information Provision
Clients are responsible for providing accurate, complete, and timely information necessary for project completion. This includes brand guidelines, content requirements, target audience descriptions, project specifications, and any relevant materials or assets. Delays in providing required information may affect project timelines and delivery schedules.
Feedback and Approval Process
Clients must provide constructive feedback and approvals within specified timeframes outlined in project agreements. Delayed feedback or approval may result in project timeline extensions. Changes to approved designs may incur additional charges and timeline adjustments. Final approval of designs constitutes acceptance of the completed work and triggers final payment obligations.
Payment Terms
Payment terms are specified in individual project agreements. Generally, projects require partial payment upfront with balance due upon project completion. Late payments may incur additional fees and may result in suspension of services until accounts are current. All prices are quoted in Euros and exclude applicable taxes unless otherwise specified.
Intellectual Property Rights
Client Ownership
Upon full payment, clients receive ownership rights to final approved designs as specified in project agreements. This includes the right to use, modify, and reproduce the designs for their intended business purposes. However, certain design elements, templates, or techniques may remain our intellectual property and may be used in future projects for other clients.
Portfolio and Promotional Use
We reserve the right to display completed design work in our portfolio, website, marketing materials, and professional presentations unless specifically restricted by confidentiality agreements. Client names and project details may be used for promotional purposes and case studies. Clients may request anonymity or restrictions on promotional use of their projects.
Third-Party Assets
Any third-party assets, stock photography, fonts, or design elements incorporated into projects are subject to their respective licensing terms. Clients are responsible for ongoing licensing fees or usage restrictions associated with third-party assets. We will inform clients of any third-party licensing requirements that may affect their use of final designs.
Project Modifications and Revisions
Each project includes a specified number of revision rounds as outlined in the project agreement. Additional revisions beyond the included allowance may incur additional charges. Significant changes to project scope, objectives, or requirements after project commencement may require renegotiation of terms, timelines, and pricing. We strive to accommodate reasonable modification requests while maintaining project quality and timelines.
Cancellation and Refund Policy
Projects may be cancelled by either party with written notice. Cancellation terms and any applicable refunds are based on project progress and resources invested. Completed work phases and incurred expenses are non-refundable. Unused portions of prepaid services may be refunded at our discretion based on project status and timeline. Cancellation does not relieve clients of payment obligations for work completed prior to cancellation notice.
Confidentiality and Non-Disclosure
We maintain strict confidentiality regarding client information, business strategies, proprietary data, and project details. All client information is treated as confidential and is not shared with third parties except as necessary for project completion or as required by law. We may require separate non-disclosure agreements for projects involving sensitive or proprietary information.
Limitation of Liability
Our liability for any claims arising from our services is limited to the total amount paid for the specific project in question. We are not liable for indirect, consequential, or punitive damages including lost profits, business interruption, or reputational harm. This limitation applies regardless of the legal theory under which claims are brought and whether we have been advised of the possibility of such damages.
Quality Standards and Warranties
We warrant that our work will be performed in accordance with professional industry standards and project specifications. Designs are delivered in agreed-upon formats suitable for their intended use. We do not warrant that designs will achieve specific business results or outcomes. Any issues with deliverable quality must be reported within a reasonable timeframe after delivery for potential correction or adjustment.
Website Use and Restrictions
Users may access our website for information gathering and service inquiries. Prohibited uses include attempting to gain unauthorized access to systems, interfering with website functionality, copying or distributing website content without permission, or using the website for illegal purposes. We reserve the right to restrict or terminate access for violations of these terms.
Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, technical failures, or other unforeseeable events. In such circumstances, we will make reasonable efforts to minimize delays and communicate with affected clients about revised timelines or alternative arrangements.
Dispute Resolution
We encourage open communication to resolve any concerns or disputes related to our services. Initial dispute resolution should be attempted through direct discussion between parties. If resolution cannot be achieved through discussion, disputes may be subject to mediation or arbitration as specified in individual project agreements. Greek law governs these terms and any disputes arising from them.
Communications and Notifications
All official communications, notices, and project-related correspondence will be conducted through agreed-upon channels including designated representatives. Important notices may be delivered via written communication methods. Clients are responsible for maintaining current contact information and promptly notifying us of any changes that may affect project communication or delivery.
Severability and Modification
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. We may modify these terms at any time with reasonable notice to clients. Continued use of our services after modification constitutes acceptance of revised terms. Individual project agreements may contain additional terms that supplement or modify these general terms.
Professional Standards and Ethics
We maintain high professional standards in all client interactions and service delivery. Our work adheres to industry best practices and ethical guidelines. We do not engage in practices that may compromise client interests or professional integrity. Clients can expect honest communication, fair pricing, and commitment to delivering quality design solutions that meet their business objectives.
These terms represent the complete agreement between parties regarding the use of our website and services. They supersede all prior agreements or understandings unless specifically incorporated into individual project agreements. We appreciate your business and look forward to providing exceptional graphic design services that exceed your expectations.